Privacy Policy

1. What Information We Collect

We collect information you provide directly to us and information collected automatically when you interact with our website and services.

Information You Provide:

• Contact information (name, email address, phone number, organization)
• Professional information (job title, sector, country, institution)
• Inquiry and communication content submitted through our contact forms and demo requests
• Payment information (processed securely through Stripe)

Information Collected Automatically:

• Website usage data (pages visited, time on site, referring URLs) via analytics tools
• Technical data (IP address, browser type, device information, operating system)
• Cookies and similar tracking technologies
• Performance and error logs

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries and demo requests submitted through our website
• Communicating about our services, solutions, and thought leadership content
• Processing transactions and payments
• Improving our website and services based on usage analytics
• Personalizing your experience on our platform
• Complying with legal obligations and enforcing our terms
• Preventing fraud and maintaining security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. For detailed information about the cookies we use, please visit our Cookie Policy.

We use the following categories of cookies:

• Necessary: Essential for site functionality and security
• Analytics: Help us understand how you use our site (Google Analytics, Rocket Analytics)
• Marketing: Enable personalized ads and retargeting (Google AdSense)
• Preferences: Remember your settings and preferences

4. Do Not Sell My Personal Information

For California Residents (CCPA): Under the California Consumer Privacy Act (CCPA), you have the right to request that we do not sell your personal information. We do not sell personal information in the traditional sense, but we do share data with advertising partners and analytics providers.

To exercise your right to opt-out of data sharing for marketing purposes, you can:

• Use the "Do Not Sell My Personal Information" link in our footer
• Adjust your cookie preferences through our cookie preference center
• Contact us at privacy@glosegtech.com with your request

We will honor your request within 45 days and will not discriminate against you for exercising your CCPA rights.

5. Your Rights

GDPR Rights (EU Residents):

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing for marketing or profiling
• Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Residents):

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request what personal information we collect, use, and share
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Retention periods vary depending on the type of data and the purpose for which we use it:

• Contact Information: Retained for 3 years after last interaction
• Analytics Data: Retained for 26 months (Google Analytics default)
• Consent Records: Stored in your browser's localStorage until you clear cookies or withdraw consent
• Payment Information: Retained per Stripe's retention policy (typically 7 years for compliance)

You can request deletion of your data at any time by contacting us at privacy@glosegtech.com.

7. Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or have privacy concerns, please contact our Data Protection team:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

8. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our website following the posting of revised privacy policy means that you accept and agree to the changes.